At the University of Tennessee, Knoxville, the Department of Technology Integration Services provides infrastructure, customer service and web application support for the faculty, staff, students and units of the School of Business. Its goal is to facilitate the use of infrastructure and campus support while adding infrastructure and complementary services to meet the unique needs of the university.
The university adopted a very innovative approach to operate and secure its Haslam business building with cutting-edge technology of 174,000 square feet. The technologically advanced facilities incorporate more than 40 meeting rooms and needed a way to program and efficiently fill the classrooms and conference space, maintaining security and control.
Physical access control
CSC identified the Gallagher security management platform as the best option for the base of the system
The university had previously used an outdated system of access control and security throughout the campus, and realized that it did not meet the demands of this new high-tech facility. Ramsey Valentine, Technology Director of the School of Business, turned to WWR Engineering of Knoxville and Coactive Systems (CSC) of Canton, Ohio, to design and implement a state-of-the-art integrated security enterprise solution.
The difficulty involved in implementing this solution was that certain components, such as physical access control, were readily available, but other components, such as digital signage information kiosks and the integration of all system components, were not available. . Brad Green and John Kortis of CSC worked with Director Valentine to understand the specific needs of the university and develop a solution that exceeded their expectations. CSC identified the Gallagher security management platform as the best option for the base of the system.
Application programming interface
Gallagher systems are installed in approximately 90 percent of the universities in Australia and New Zealand. With proven strength in the international tertiary market, the Gallagher system was selected for its open architecture, the application programming interface and the published software developer kit. CSC also partnered with the local Simplex Grinnell office. Led by Mitch Hall, Simplex was the contractor responsible for assembling and installing the Gallagher security system and the kiosks provided by CSC.
WWR was responsible for the engineering drawings and the interface with the existing security systems. The College uses the NetSimplicity Meeting Room Manager to program rooms; CSC created an integration from Meeting Room Manager with the Gallagher Command Center software. CSC also designed and custom made the 42 kiosks used by the university in each classroom and in the meeting room areas.
Door position switches
The use of the kiosk requires a valid access card carried by all students and teachers
Kiosks are the user interface of the "system" for accessing and programming the room. The use of the kiosk requires a valid access card carried by all students and teachers. Each touch screen kiosk contains digital signage that shows the name of the classroom and detailed information about the room's schedule and its status. Users can also access the current climate, news and information about actions through the touch screen. The kiosk can be programmed to display emergency messages and egress data if necessary.
The kiosks are connected to the network of the university where the Gallagher Command Center resides. The Gallagher system controls and controls the functionality of the door, including the electric lock and the door position switches. The meeting room administrator is used by staff to schedule classes for classes and assign students through the campus intranet. Gallagher's server and controller application programming interfaces extend the functionality and flexibility of the Gallagher system as an integration platform.
Providing technological solutions.
The use of the integrated system provides continuous security of communications and access control for the university, while allowing students to access unhindered access to meeting rooms and classrooms. Gallagher wishes to acknowledge the support of the University of Tennessee and its security partners Coactive Systems of Canton and Simplex Grinnell, Knoxville in the development of this on-site study.
CSC is a full-service IT integration company that provides technology solutions for audio, video, data, voice, dispatch, asset management, inventory, kiosks, security, communications, insurance, retail and medical systems. CSC services include custom software development, system installation, maintenance and cabling. Photos reproduced with permission from the University of Tennessee.